April 30, 2013 § Leave a Comment
I love Mother’s Day. Of course, I do. I am a mother. I love spending time with my son and daughter. I love silly cards, I love sweet cards. I love flowers. I love handmade things. I love hugs and kisses. Seems I am not too different from others. A gift is good but love is best.
Market researcher NPD found that of the more than 2,000 moms of kids 18 and younger it surveyed, a handmade gift from their child was on the top of the list, chosen by 14.6%. In the study commissioned by Child’s Play Communications, the second most popular gift was a day off entirely for herself (13.6%), closely followed by a spa day (12.9%). Only 1.3% say they want breakfast in bed.
In a different study, National Retail Federation’s Mother’s Day spending survey conducted by BIGinsight, consumers indicated they will spend an average of $168.94 on mom, up 11 percent from last year’s $152.52. The survey found 14.1 percent of shoppers – the highest in the survey’s history – will spend more than $2.3 billion on electronics, treating Mom to a tablet or smartphone. And more than one-third (34.4%) of gift givers will buy jewelry, spending a total of $4.2 billion. That’s a lot of glitz! Also setting a record is the fact that nearly three in 10 (28.5%) Americans will buy their gifts online, up from 25.6 percent last year. Mother’s Day can mean purchasing gifts for their wife, daughter, grandmother, sister, mother or stepmother. If you are marketing to women, don’t forget that many of these women are guiding or actually doing the purchasing of these items.
That Takes the Cake! The History of Mother’s Day
Seems honoring Mother has long been a tradition. In 16th century England a celebration called “Mothering Sunday” was held annually—a Sunday set aside for visiting one’s mother. The eldest son or daughter would bring a “mothering cake,” which would be cut and shared by the entire family. Family reunions were the order of the day, with sons and daughters assuming all household duties and preparing a special dinner in honor of their mother. Sometime during the day the mother would attend special church services with her family.
Here in the US, the day was first celebrated on May 10, 1908, when a special Mother’s Day service was held in a church in West Virginia, at the insistence of Anna Jarvis. She campaigned heavily to have the day observed first in West Virginia, then finally the U.S. In 1914, President Woodrow Wilson signed a bill designating the second Sunday in May as a legal holiday to be called “Mother’s Day”—dedicated “to the best mother in the world, your mother.”
April 25, 2013 § 1 Comment
It is becoming hard to say travel without talking about mobile devices today. By 2014, smartphones and tablets are on track to capture nearly one in five travel dollars. And those who are marketing travel to women should take note of some of the opportunities and challenges.
Travel Decisions Made by Women
Some 80% of all travel decisions are made by women and 40% of travel is planned using a mobile device. The tablet is the preferred device for planning travel and the smartphone is the choice for booking trips while on the go. In fact, three-quarters (76%) of us reach for the smartphone when booking travel on the go.
Poor Mobile Experiences
So you know the drill – you are traveling and something happens to cause you to change your airline reservations. You go to your handy app. But you have a hard time loading the information, it gets confusing and then, you just call the airlines or the hotel or the car rental or the restaurant because it was a hassle figuring it out on that handy app. It’s happened to me before – and apparently, lots of others. A ResearchNow study released by Mobiquity shows the top negatives:
- 60% of smartphone owners, 52% of tablet owners found mobile travel sites slow to load
- 51% of tablet owners rated search and selection options on travel apps as complicated
- 20% of tablet owners were disappointed the apps were not integrated with their loyalty programs
Poor mobile experiences can cause travelers to take an alternative course and could result in decreased revenue for travel brands. More than a third (35%) of connected travelers would be less likely to book again with the travel brand after a slow, confusing of non-optimized experience when research or booking travel on a mobile device. Some of the issues in addition to slow load time are complicated search and selection, poor navigation, not linked to loyalty programs or not designed.
Top Mobile Travel Apps
The top mobile websites mostly include airlines and travel aggregators, such as TripAdvisor and Priceline.com. Of the 8% of iPhone users that use travel apps, the top airline apps are:
United Airlines (1.6%)
Southwest Airlines (1.5%)
Fly Delta (1.3%)
American Airlines (1.3%)
Some of the other popular apps for travel are included in the following infographic:
- Travel fragmentation is extending to mobile (tnooz.com)
April 2, 2013 § Leave a Comment
Considering an app to market to moms? A recent study found that 97% of moms made a purchase on their tablet in the last month and they’re spending significantly more time on their tablets than laptops. There’s a huge opportunity for brands to provide value for moms on their tablets.
One way to make the most of moms on tablets is by developing an app for your brand. However, developing an app, especially for the first time, is not an easy task. It requires a big budget, skilled engineers, and dedicated marketers to build a useful, powerful app.
So before you begin, there are 4 key things to keep in mind when planning to develop a new app:
App functionality – In order to be truly effective, apps must be smart, innovative, and provide value to the customer. Know when your customers will be downloading the app and why they need it at that moment. Determine the use case scenario and keep it top of mind throughout all stages of development. Also know that you don’t have to include all potential features in the first release of the app. Prioritize the essential elements and add additional functionality in future releases.
Operating systems – You don’t need to develop an app for all platforms to be successful. Rather, understand the devices before choosing one or a few. First, narrow down your options by knowing which device your target audience uses. For example, about 51% of moms own an iPhone, iPad, or iPod, compared to 52% of teenagers owning an Android. Second, understand the pros and cons of the various platforms. Windows is known for its flexibility and provides a great user experience. Apple has fewer models and screen sizes so testing is easier. However, a rejection from Apple’s App Store means more time and money to make improvements. With Android, though, it’s easier to get apps into the Google Play store. On the down side, there are many Android models and testing on all of them is nearly impossible. Finally, testing on various devices requires lots of Quality Assurance (QA), not only for the first release but also to maintain the app as devices update their operating systems. Don’t forget to budget for ongoing QA as you develop your plan.
Pricing model – Will the app support your core business or will it be the sole revenue stream? If your business has other revenue sources, you may offer the app for free because it builds mobile presence and authority for your brand. If this will be your main revenue source, the app itself might be free but perhaps it will generate revenue through an eCommerce engine or paid membership. While some paid apps are very successful, tablet users have been shown to prefer free apps with ads to paid apps. Paid apps accounted for only 23% of all tablet app downloads in 2012. Does your app offer something that customers will pay for or does it offer another value to your business?
Download strategies – Marketing your app and getting customers to download it provides a huge challenge. Make sure your app is searchable within the app store. You can do this by choosing the most relevant keywords. What will customers be looking for when you want them to find your app? Find out and use those keywords. Note, you are limited a specific number of characters for keywords. For Apple, keywords must be less than 100 characters. Another download strategy is through email marketing. Email your existing customers and include a direct link to the app store so they can download the app immediately. Make it easy for them to find and download. Also consider integrating a social sharing element into your app so users market the app for you.
Creating an app may or may not be worth it for your business, but after thinking through each of these topics you should have a better idea of your approach and strategy. For more insights on the habits of moms on tablets and how to build the best app strategy for your brand, download the white paper, “Tablets 101: A Primer for Mom-Focused Brands.”
This guest post is by Katie Petrillo. She is the B2B Marketing Manager at Punchbowl, where she writes about marketing to moms for the Punchbowl Trends blog. Follow her on Twitter @PunchbowlTrends and find her on Google+.
October 29, 2012 § Leave a Comment
For those who were speculating about the success of the iPad mini, don’t speculate anymore. It seems that the iPad mini may be sold out online based on the two-week delay in shipping currently.
But who is buying it? According to Quartz, Apple is targeting women. The advertising planned for the iPad mini is being placed in women’s magazines and television shows that cater to women like the Today Show.
While the iPad has been embraced by consumers, men seem to prefer the iPad (53% ownership) versus women’s 57% preference for e-readers (such as Kindle). Women embraced the Kindle for its size, portability and usage as an e-reader. But the new iPad mini seems to level the playing field.
I carry big handbags so my iPad fits in nicely, but for many women, the handbag test would rule out the regular iPad. But the new iPad mini is just like Goldilocks said – “It’s just right.” So watch out, this holiday season, as women are charging through their holiday shopping, it may be on an iPad mini.
August 28, 2012 § Leave a Comment
I have been writing for some time about how smartphones are a Moms best friend. And of course, my phone of choice is the iPhone. Oh, and the iPad for Facetime and Skype. And of course, my MacBook Pro for Facetime. I have long believed that these are the tools of choice for Moms and recent new research reinforces this maternal love of Apples!
So here’s how the Apple rolls – as expressed by Arbitron and Edison Research Moms and Media 2012 Research:
• 92% of Moms own a cell phone
• 61% of Moms own a smartphone. The number of Moms with smartphones doubled from 2011 to 2012. In 2009, only 8% of Moms had a smartphone. By the way, the iPhone celebrated its fifth birthday this year.
• 51% of Moms own an Apple iPhone, iPad, or iPod
• 25% of Moms own iPhones, and 32% of Moms own those Android phones. Yes, Android did have a growth spurt as they modeled their phones after iPhone functionality.
• iPhone users exhibit more loyalty than non-iPhone users. When asked which they couldn’t live without – the iPhone or television – 70% chose their iPhone!
• Yes, we sleep, eat and go to the bathroom with our iPhones. 93% say their smartphone is always nearby.
What does Apple love have to do with marketing? Well, I am glad you asked. Moms know a thing or two about purchasing. They have a buying power of $2.4 trillion in 2011. And mobile devices are part of their purchasing behavior. A new report from Mojiva shows that 97% of tablet-owning Moms made a purchase using their tablet in the past month. I know, I was one of them. I purchased plane tickets, shoes and books. When you look at all connected moms, you find that 62% use a shopping app and 46% want to receive information while in a store.
Can you imagine how many more Moms will jump at the chance to have the new iPad mini and iPhone 5 coming out this Fall? It will be a GREEN Christmas for Apple.